Critical Of The Emergency Department Triage -Myassignmenthelp.Com

Question: Discuss About The Critical Of The Emergency Department Triage? Answer: Introduction: One of the most dynamic sectors of a health care facility which handles by far the highest demands is the emergency department. Along with that it has to be mentioned that the emergency department triages often is the place where the primary care for the patient is initiated. Hence the individual factors associated with the emergency care triage environment are crucial to nursing absolute safety of the patent under consideration (Abuse, 2013). Now considering the mental health practices the implicatiosn of initial triage environments are even more imperative. The article Implications of the emergency department triage environment on triage practice for clients with a mental illness at triage in an Australian context by authors Marc Broadbent, Lorna Moxham and Trudy Dwyer, discusses the very implications that the emergency care triage environments impact on the triage care of nurses for mental illness wards taking the Australian context as exemplary (Broadbent, Moxham Dwyer, 2014). This study had been an exploratory qualitative study that has taken a ethnographic observational design for the entire study and taken into consideration the perception of the nurses regarding the triage environment implications and the actual impact that it imparts on the care quality. It has to be mentioned in this context that there have been vey studies that have dedicated attention towards the impact that health care environment imparts on the care quality and the overall experience of the patents while in the facility. Moreover, taking the triage environment and the implications of the same onto the care quality that the patients receive is an appreciable effort from the authors part. However, this assignment will attempt to critically evaluate the article thoroughly taking each and every factor associated with the concept into consideration (Asarnow et al., 2011). Background: The study explains beautifully the importance of emergency department care in Australia in the context of mental health, as the mentally ill patient seeking acute mental health services in Australian health care industry receive line of care or medical attention in the emergency care department. It has to be mentioned in this context that there have been measures to improve the Australian emergency department scenario for a long time, however the authors highlight the key issue in this sector to be the fact the exact number of patients presented in the ED is unknown top the triage nurses, which poses a significant challenge to the ED triage nurses (Broadbent, Moxham Dwyer, 2014). Hence this research study attempted to explore the entire triage practice environment of the emergency department and discover all the different issues associated with the professional clinical practice in the mental health care facility ED. However the study emphasises on the patent assessment and patient management techniques incorporated In the ED triage with the concept of a safer and more compassionate environment in the ED can facilitate more improved therapeutic relationship between the nurses and the mentally ill patients. The literature review for the paper is very concise however it still includes vital data that have been published previously in the subject. For instance, the literature review begins with the ED guidelines applicable in the Australian health care context, explaining the dedicated areas for assessment and stabilization of the patients. However the authors have also discussed in the literature review the fact that in most cases the ED triage staff cannot leave the patients unsupervised in the dedicated area where the tension around other mentally ill patients in the most cases are taken care of by non trained staff in the waiting area (Carlier et al., 2012). The waiting time for the mentally ill patients in the triage is extended multiple folds until a medical practitioner is available for the patient for post ED triage, and this is the fact that creates the most of the chaos in the ED triage; which has been beautifully highlighted in the article. The literature review also discusses in detail the policy guidelines regarding the triage environment in the ED and the 6 factors mandated in the policy documents, however it has to be mentioned that the literature review failed to incorporate any reliable statistical data about the experience of the patients in the ED room and how the chaos affects the nursing performance and triage environment (Broadbent, Moxham Dwyer, 2014). The primary aim of the study as stated by the authors is to explore the challenges that arise in the chaotic and complex environment of a ED triage room and how the nurse manage and assess the patients in such an environment. Methods: The research design opted for the study by the authors is ethnographic exploratory design in the hopes of understanding and observing the ED nurse practice and the impact of chaotic triage room environment on the same. As ethnography is a measure that takes into account the real world scenario of any phenomenon, observing the unique characteristics, cultural influence and personal principles and values into the verdict. As the cultural values and principles of the nursing staff has a significant impact on the nursing care provided and the environment, this ethnographic approach suits the purpose of the study perfectly (Cohen et al., 2010). The sample setting of the research study selected had been regional hospital in Australia with a large ED with 44000 annual client separation rates, with 4.5% of the patent population being mentally ill. Hence it can be stated that the large sample design will be extremely beneficial in generating a diverse and relevant verdict regarding the research question asked in the study. The study participants were 45 ED triage nurses with the adequate qualifications to conduct nursing triage, out of which one emergency nurse carried out morning shift triage, two in the afternoon shift and one for the night shift triage (Broadbent, Moxham Dwyer, 2014). The procedure of the research incorporated data collection method by participant observation, semi structured interviews both formal and informal that was conducted specifically with the triage nurses, and document exploration. Now it has to be mentioned in this context that the participant observation data collection techniques emphasizes on observing the candidates in their own professional environment with excruciating detail so that, professional, personal and cultural values of that individual is reflected in equity in the observation. Now participant observation technique is imperative in an ethnographic research design hence the data collected method was also apt for the research study. The data analysis approach taken by the study was comprehensive and systematic which can be considered eclectic data analysis procedure that constantly and consistently compares the data from the interviews and extensive notes taken by the ethnographer. These inductive systematic analysis techniques will expertly analyse each and every element of the entire research pattern in acute detail which is extremely suitable for the research design and is even congruent (Broadbent, Moxham Dwyer, 2014). Now considering the ethics and trustworthiness of the research being conducted in the article, four pillars of research ethics were taken into consideration, that are respect, research merit and integrity, justice and beneficence. The study participants were well informed and consented before they participated in the research study and along with that it also needs to be mentioned that the participants were given the complete liberty to abandon the research o decline to further participate at any point in the entire duration of the research study. Hence the ethical stand and trustworthiness of the study needs to be appreciated (Lowthian et al., 2010). Results: The result section of the article is compartmentalized into different clear segments; the first section speaks of the triage environment in acute detail. The authors have described the triage environment of the ED room explicitly and the inclusion of noise creep in the triage environment of the ED highlights the extensive research conducted in the research study. Now noise creep is a phenomenon that restricts the ability to have uninterrupted private conversations with the patients which is a significant part of establishing a mutually respectful therapeutic relationship with the patient (Pich et al., 2010). Along with that the authors have also included the presence of too bright lights and stark nature of the triage room environment which can be discomforting and even provoking for severely mentally ill individuals. However authors also inform that the nurses in the ED triage are cognisant of the environmental impact on the triage performance however their level of understanding is not shared in the findings section. However the most probable contributing factor to the ignorance of the nursing staff towards the chaotic ED environment is explained as rapid client assessment and extreme influx of patients (Seal et al., 2012). The second section of the result includes triage assessment which declares in the very beginning that the practice environment has a direct impact on the ED triage performance of the nurse. The authors here illustrate the findings with the help of the recorded conversation notes of the participants which increases the relevance and authenticity of the research significantly. The open public nature of the ED triage room is reflected as a major concern in the findings which is relevant as it opposes one of the key guidelines in Australian mental healthcare assessment policy, which requires the triage assessment space to be a dedicated enclosed area. The authors have stated that the ED nurses feel strongly about the lack of privacy in the ED triage room and they do not blame the waiting room full of patients only for this phenomenon rather they indicated it to be an illustration of the general lack of privacy in ED, which reveals a severe concern (Takahashi et al., 2012). The results also explain how the lack of privacy in the ED contributes to the quality of care and assessment provided to the patient and restricts the confidentiality being maintained in the ED triage room. And the client management section of the results explains how the impact of the chaotic triage room and lack of privacy contribute to the entire phenomenon of disrupted client management. And the findings of this research study points relevantly to the lack of privacy and calm to be the main contributing factors behind the compromised client management. Hence it has to be mentioned that the results interpreted and described authentic and insightful meaning of the data collected in the research study (Taylor Rew, 2011). Summary Assessment and Conclusion: In the discussion section of the research article the office illustrate importance of privacy and security in maintaining a safe and therapeutic relationship between the patient and the nurse in order to facilitate better assessment and client management in the mentally ill health sector. Tortoise discuss that the position of a private and saves Healthcare environment is a mandatory requirement in case of nursing practice that involves mentally unstable patients, as chaotic and uncontrollable in almonds can provoke the patients further and contribute to deterioration of their condition. The authors of also discussed nurses to be the mediators of therapeutic landscape that contribute to the Restoration and rejuvenation after health and well-being of a mentally unstable patients, hence the desired are finding a safe and private environment for assessment incline management of the patients by the ED triage nurses, indicate at the influential need for safe and comfortable private environ ment in the emergency department triage for mentally ill patients. However main purpose behind the research study had been to explode the challenges associated with effective triage assessment and client management, and one of the greatest challenges that were discovered was a lack of privacy, chaotic environment, and excessive workload in the ED triage area (Weinick, Burns Mehrotra, 2010). And it is imperative for the vulnerable and fragile mentally ill clients, where the lack of privacy and safety in the chemical environment contributes to further deterioration of the patients conditions. Last year and concluded know that has to be mentioned that they study has taken into consideration a very novel concept that has been neglected in the previous studies carried out on the same topic. Is ethnographic research highlighted the individual participant perceptions regarding practice environment and the challenges associated with it in the mental health sector, and it can be hope that t his study will provide a fertile ground for further research to be carried out that well characterized is key issues in the practice environment of ED triage and attempt to construct strategies that will address these challenges (Broadbent, Moxham Dwyer, 2014). Relevance to nursing practice: In conclusion, elaborating the relevance of this study to the nursing practice and its improvement is imperative. It has to be mentioned in this context that nursing practice is associated with the values and principles along with the competence of the nursing workforce. And these key factors of performance are influenced by both patient interaction and demands and clinical environment. Thos research study has attempted to address one of the key influencing factors and very effectively discovered the key challenges that the ED triage rooms of mental health facilities face. This study will be extremely helpful in improving the triage environment and incorporating privacy and patient safety into the clinical environment. Hence this research study addresses both patient values and care context of mental health services. 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